In most cases, we match the manufacturer warranty. In some cases, we beat it. Here’s the rule of thumb on our warranty model: Warranty on most products is 90-days from date of shipment unless otherwise specified. Warranty on scopes is 30-days from date of shipment. Extended warranties may be available. Please contact a sales representative for additional information.

We do consistently carry some new products such as light cables, Laparoscopic and Arthroscopic instrumentation, Orthopedic batteries and other accessories. However, the majority of our capital products (Consoles, Camera Heads, Light Sources, Monitors, Drills, etc) are used. Condition: All used products will arrive in excellent working condition. Esthetically, some items may have some slight signs of wear and tear due to being used in healthcare facilities prior to arriving in our warehouse.

Absolutely! The price of the extended warranty depends on the product. Please contact your sales rep today to determine the price of the extended warranty.

We thoroughly test and clean all of our products when they arrive to our warehouse and before they sell.

The following things will cause your warranty to be voided:

1. If the warranty seal is broken on the product.
2. The product is incorrectly cared for. Primarily the sterilization and handling of the product.